Minding Your Manners
Though it doesn't make it into the paper, we do get a fair amount of correspondence via phone, e-mail, or snail mail in which readers air their complaints about experiences in local restaurants. We don't print it because it's Chronicle policy not to take a position on business complaints about incidents we didn't witness and can't substantiate, but it does make for very interesting reading. It was certainly food for thought in the development of this special Chronicle pop quiz.
"...Though it doesn't make it into the paper, we do..."
April 12, 2002 Food Feature by Virginia B. Wood