Hampton Branch Library
Cap Metro Drops Ball as Ball Drops
Capital Metro made a big hoo-hah about expanding service on New Year's Eve. Laudable, because the fewer drunk drivers, the better. However, when drunken revelers tried to get on the bus, there was a slight problem: they weren't there.
The problem was with the Night Owls: the late night service that picks up from Sixth and Congress, running through until 3am. On New Year's Day morning, there was no sign of them. At about 1am, after a large crowd had been waiting for up to an hour, a single Cap Metro employee appeared and informed them that they were in the wrong place. The buses were actually waiting for them three blocks away at Ninth and Colorado, and had effectively been running empty all night.
The harrased supervisor at the new site seemed as baffled as everyone else as to why the diversion was in place: Sixth was not closed, and neither was Congress by that point. There was no sign at the regular stop and no indication on the automated phone service that there was a change. It seemed unclear when it had been decided that a service that was going to see some of its heaviest usage of the year was going to be moved.