Dear Editor,
I got the daily email from
AusChron, and clicked on the top story icon, wondering, what the "F" does this word-snob mean by "wayfinding"? ["
How We Get From Here to There," Features, Jan. 31.]
Thanks for being more grounded than erudite. I, too, arrived in Austin in 1988, and I've been a regular bus-riding ACL Fest attendee. I've been incensed at the complexity of finding and using ABIA's “Blue Lot.” And I did not readily recognize the intersection in the top photo accompanying your article.
I do think of myself as a bit of a “design snob,” and I pine for a day when doors do not need written instructions about how to operate them, and when computers won't require me to ask an 11-year-old how to make them work. (May I suggest a concise book titled
The Design of Everyday Things.)
I'm quite happy to learn that there are several groups dedicated to developing and applying the science of making it easier to find one's way around.
I was quite pleased by the content and style of your article on the subject. "Good writing."
p.s. It may have been more than 10 years ago, during a previous Chronicle redesign, that I implored the editor(?) to “go back” to making sure that all the pages of a single article were laid out into contiguous pages of the paper. I was deeply gratified that my suggestion was accepted. I hate having to leaf to the end of a publication to finish a story, only to have to return to the front again in order to search for the paper's next story.
Again, thanks much; LD