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New Technology Provides Instant Restaurant Customer Feedback
Technology finally caught up with local software developer's vision
DAILY Food  February 21, 2014, by Virginia B. Wood
"...That won’t be necessary anymore. These days, Irvine is an equity partner in an Austin-based technology start-up called Humm Systems, that has created a hand-held, customizable customer survey device that provides guests the opportunity to share responses about their dining experience before leaving the restaurant; in effect, talking to the restaurant, rather than venting about it later via social media review sites...."

Food-o-File: Friday Lagniappe
A little extra Austin food news
DAILY Food  June 12, 2015, by Virginia B. Wood
"...According to the press materials, in Robert Irvine Live! the chef works with no recipes, no script, and no holds barred – sort of a live action version of his former Food Network series, Dinner: Impossible. When we spoke to chef Irvine himself last week, he described the family-friendly show as "a two-hour party for all your senses" that includes live action and video components, challenges from the audience, and "plenty of stupidity at my own expense." Irvine does 50-60 of these shows a year, in between taping episodes of his popular restaurant redemption series Restaurant: Impossible, promoting the Austin-based customer satisfaction survey technology from Humm Systems, and entertaining wounded warriors with actor Gary Sinise as he'll do at the Brooke Army Medical Center in San Antonio later in the week..."

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