Terror at TWC

RECEIVED Sun., May 17, 2020

Dear Editor,
    I’m writing this email in hopes that a reputable news source like yourself will shine some light on what’s going on in the TWC (Texas Workforce Commission) regarding unemployment benefits. I, like so many others, realize that the systems they had weren’t meant to carry this kind of load, but after two months or more our patience has turned to frustration, which has now turned to desperation. Where has all the state funding to upgrade their systems gone?
    We call and call the assistance line LITERALLY hundreds of times a day to get through to someone, but instead of being put on hold, we either get a busy signal or an automated message that hangs up on us.
    There is SO many more reasons why so many of us suspect some kind of negligence, at best. Corruption at worst. PLEASE – I implore you; speak for us! No one is listening to our cries for help. I’m writing YOUR news outlet because you’ve always been a voice for the people in the past. Please help us now as our need is urgent. Thank you so much.
Steve Parker
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