Link & Pin
Service Discussion Corrections
RECEIVED Fri., April 21, 2006
Dear Chronicle,
I recently participated in the round panel discussion about service industry issues with your publication [“Restaurant Service: A Discussion,” Food, March 31]. I very much enjoyed doing so; it was educational and inspirational to discuss our craft with so many accomplished hospitality professionals.
However, there are two major corrections that I would like to bring to your attention.
The first is that the article incorrectly titles me as the general manager of Magnolia Cafe. This is in fact not the case. I am the assistant general manager of the Lake Austin Boulevard location. I attended the discussion only after the actual general manager, Ross Harper, was invited and unable to attend. He asked me to attend in his place.
Mr. Harper is not only the general manager, he is an exemplary hospitality professional. Working under him has been extremely inspirational through the years.
The second correction is that many of the quotes attributed to me are actually quotes from the very articulate Susan Shields. I would like for her to receive the credit for which she is entitled.
Thank you so much; again, it was a pleasure speaking with all of you.
I recently participated in the round panel discussion about service industry issues with your publication [“Restaurant Service: A Discussion,” Food, March 31]. I very much enjoyed doing so; it was educational and inspirational to discuss our craft with so many accomplished hospitality professionals.
However, there are two major corrections that I would like to bring to your attention.
The first is that the article incorrectly titles me as the general manager of Magnolia Cafe. This is in fact not the case. I am the assistant general manager of the Lake Austin Boulevard location. I attended the discussion only after the actual general manager, Ross Harper, was invited and unable to attend. He asked me to attend in his place.
Mr. Harper is not only the general manager, he is an exemplary hospitality professional. Working under him has been extremely inspirational through the years.
The second correction is that many of the quotes attributed to me are actually quotes from the very articulate Susan Shields. I would like for her to receive the credit for which she is entitled.
Thank you so much; again, it was a pleasure speaking with all of you.
Mahala Guevara
