S. Moser's Review More a Hit-and-Run Piece

RECEIVED Mon., June 14, 2004

To the editor(s),
   We just had the chance to read the "After a Fashion" article [May 28] by Stephen MacMillan Moser and we were quite surprised. It is unfortunate that Mr. Moser did not have a positive first experience in our store. If he would have spent more time actually reviewing the merchandise I'm sure he would have found many unique lines and items that are not currently being offered in Austin (DA-NANG, Capitol Tailors, Cigena, R Jean Blouse, Sacred Blue, etc.).
   The day Mr. Moser showed up at our store we were very busy helping several customers. We pride ourselves on our customer service and so far have served over 300 satisfied clients. We also try to give our customers space when it appears that they prefer to shop without interruption (as Mr. Moser appeared that day). Perhaps if he had asked for assistance we would have tried to find something for him in his size.
   His "review" of our store seemed more like a hit-and-run piece. To insinuate that we may go out of business by process of natural selection was below the belt (our store is doing very well since our opening April 7). As a locally owned and operated Austin company we we're very disappointed by Mr. Moser's lack of professionalism. I expected more from your publication. Perhaps if the Chronicle were to send a more unbiased reporter into our store he or she will do a more professional piece.
Eric Simone, Toni, & Koshla
(Owners of Girl Next Door)
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