A Fasten-ating Tip

Where do riders feel most generous?

A Fasten-ating Tip

Surprise, surprise: UT Football fans tip drivers a little extra when the home team wins. According to data from ridesharing provider Fasten, locals – including UT fans – are comparatively big spenders when it comes to tipping.

In the year since Fasten first implemented its gratuity feature, Austinites have tipped a cool $2 million to the service’s local drivers. And the breakdown shows that not only are Austinites better tippers than those here as tourists (by 33%), but also that the trend holds true across a hodgepodge of destinations. Other quirks include users’ tendency to tip more after a night of drinking, and Eastside bar patrons’ 5-10% increase in generosity over those frequenting spots in West Austin.

It’s hard to imagine that just one year ago some major ridesharing apps didn’t offer a tipping feature. Especially in Austin, with its hotel, music, and restaurant industries, the technical limitation was depriving drivers of a significant portion of their income. That’s when Fasten made this decision, which it’s been trumpeting this week. Uber made the switch this summer after a public and messy regime change necessitated a bit of good PR.

Of course – this being Fasten – the data dump comes with a promotional side item; the company celebrated the date it launched its in-app tipping feature, Sept. 12, by giving riders credits based on the amount they tip their driver.

More Fasten
Fasten Nabs RideAustin's Communication Engagement Director
Fasten Nabs RideAustin's Communication Engagement Director
Upstart rideshare company hires Joe Deshotel

Nina Hernandez, Aug. 18, 2017

More by Nina Hernandez
Warrant Issued for Former Austin Fire Lieutenant's Arrest
Warrant Issued for Former Austin Fire Lieutenant's Arrest
James Baker allegedly videotaped female colleagues in the shower

Nov. 16, 2017

Who Is Cast in the Story of Austin Food?
Who Is Cast in the Story of Austin Food?
Eight underrepresented views from the local food scene

Nov. 17, 2017



AC Daily, Events and Promotions, Luvdoc Answers

Breaking news, recommended events, and more

Official Chronicle events, promotions, and giveaways

Updates for SXSW 2017

All questions answered (satisfaction not guaranteed)