Though there are very few people who would cite the city's Planning and Development Review Department as their favorite aspect of Austin, the department does contain one of Austin's quiet treasures. Jerry Rusthoven is one of the few people who reliably knows exactly what is going on. He also frequently makes the tedium of zoning and code amendments bearable with a deadpan wit appropriate for the subject, relieving tensions by pointing out absurdities of bureaucracy in a way that makes everyone laugh – including the bureaucrats themselves.
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