It was with great trepidation that we approached the moving of a household cross-country ... and unloading the 27-foot truck ourselves? Not a chance. So we hired Adams to send a couple of guys over to do it for us. Due to a scheduling snafu, the movers were not there when we expected them, and the owner of the company (who handles all arrangements himself) was deeply apologetic. OK. Sh*t happens, so we rescheduled for the next day. They arrived promptly, did a great job very pleasantly in 100-degree temperatures, and even moved a number of pieces to a different location for us. They couldn't have been more accommodating. We paid them and tipped them well. A week later, there's a knock on the door, and a man introduces himself as the owner of the company, hands over an enormous bouquet of flowers, and humbly apologizes for having delayed us for 24 hours. Wow. Talk about service beyond the call of duty! We were moved ... very moved, as a matter of fact. It's almost unheard-of customer service these days, and Adams Furniture Moving is truly among the best in Austin.
Adams Furniture Moving
2304 Webberville, 512/472-8679
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