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Free Mustache Rides

Lyft piggybacks on SXSW's success
Brandon Watson, 1:43pm, Mon. Mar. 11, 2013
Getting around town during SXSW can be a bit mercenary. Badge holders fight bar hoppers for pedicabs, ride-sharing services fight the city, and cab drivers fight rising waves of nausea. It's a bit like the Road Warrior, if you substitute man bags for nunchucks. No wonder Lyft decided to offer something a bit more cuddly.

Though ride-sharing services have been popping up throughout the country, they are still in legal limbo in many municipalities. In October 2012, the City of Austin sent Heyride a cease-and-desist labeling the local startup a taxi franchise. After San Francisco based SideCar acquired Heyride, operations were again squashed by the city. Rinse and repeat.

Forced to remain idle, ride-sharing services are having to get creative during SXSW. SideCar has been offering its service gratis, Uber is offering pedicab service, and Lyft … well, they got a little silly. The company hired a coterie of strapping lads (some of them semipro rugby players – ahem) to wear giant fuzzy pink mustaches and piggyback conference goers around town.

According to Lyft, the free rides were a way to have some fun with promotion. Although the service is currently only available in San Francisco and Los Angeles, they are looking to go national. SXSW provides a captured audience for brand awareness. During the past weekend, Lyft's app temporary allowed users to book the mustache rides for free. There's no telling what the city will decide they were operating.

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