The Common Law

Tips for buying on eBay during the holidays

Last time I bought something on eBay, I got screwed. How can I protect myself if I buy things on eBay during the holidays?

There are several things to remember when buying items on eBay. The first thing to know is that when people place a bid on an item, they are entering into a contract with the individual seller of that item. eBay is not a party to the actual transaction between you and the seller. The listing provides the conditions of the sale, and you must abide by those conditions unless they violate eBay's user agreement or are unlawful. Resist the urge to impulse shop; don't press that "Bid Now" button until you're ready to commit.

Second, if you are the highest bidder at the end of the auction and your bid is accepted by the seller, you are obligated to complete the transaction. Ordinarily, bids are binding and may not be retracted. Keep in mind, however, that bids on certain eBay auctions are nonbinding. For example, bids on items prohibited by law or the eBay user agreement are not binding. Copyright laws may be violated when sellers list counterfeit items and represent them as genuine.

Third, be sure to use a secure method to pay for the item. But before discussing secure ways to pay, it's best to highlight how not to pay for an item on eBay. If a seller ever asks you to pay with a money order or a cashier's check, beware! Once that payment leaves your wallet, it becomes extremely difficult to retrieve.

A better option is using a credit card, which gives consumers an extra layer of protection because (if problems arise) they can contest the purchase with the credit card company, as well as the – one of the most secure methods of payment for items purchased on eBay. In fact, eBay recommends that you make all your transactions through PayPal. What makes PayPal more secure is the fact that you are only giving your credit card information to one party, rather that giving that sacred information to multifarious sellers. Additionally, there are other benefits to using PayPal. Part of the PayPal user agreement provides a buyer protection policy. The policy guarantees $1000 of coverage against fraud on each qualified eBay purchase.

Please submit column suggestions, questions, and comments to thecommonlaw@austinchronicle.com. Submission of potential topics does not create an attorney-client relationship, and any information submitted is subject to being included in future columns.

Marrs, Ellis & Hodge LLP, www.mehlaw.com.

The material in this column is for informational purposes only. It does not constitute, nor is it a substitute for, legal advice. For advice on your specific facts and circumstances, consult a licensed attorney. You may wish to contact the Lawyer Referral Service of Central Texas, a non-profit public service of the Austin Bar Association, at 512-472-8303 or www.austinlrs.com.

A note to readers: Bold and uncensored, The Austin Chronicle has been Austin’s independent news source for over 40 years, expressing the community’s political and environmental concerns and supporting its active cultural scene. Now more than ever, we need your support to continue supplying Austin with independent, free press. If real news is important to you, please consider making a donation of $5, $10 or whatever you can afford, to help keep our journalism on stands.

Support the Chronicle  

One click gets you all the newsletters listed below

Breaking news, arts coverage, and daily events

Keep up with happenings around town

Kevin Curtin's bimonthly cannabis musings

Austin's queerest news and events

Eric Goodman's Austin FC column, other soccer news

Information is power. Support the free press, so we can support Austin.   Support the Chronicle