Best of Austin More 2010 Critics Media Best Way To Find Yourself: Gowalla Most Artful Motivator: Recovering Lazyholic Best Affordable Fashion Blog: AdoredAustin.com Best Artisan Resource: 'Edible Austin' Most Unabashed and Honest Shameless Self-Promotion: The Magazine Formerly Known as 'Lavaca Caca' Best Ironic Use of Letters: 'B Style T Style' Best Theatre Boost and Discounts: The A-Team/Greater Austin Creative Alliance Best Texas Archive of Survival: Texas After Violence Project Best Way To Get Thee to a Nunnery: 'Ancient Voices,' KMFA Best 'Best of' Nutty Name Check: AustiNuts in the 'Statesman' Best News for Dauber Dabbers: 'Bingo Gossip' Best ... Urp, Grrush, Uhhhh, Pfffffttt: 'Drunk Dial' Best Recession-Proof Rentals: Austin Public Library Best Local Swamp (Pop) Tour: 'Fais Do Do'

2010 › Critics › Media

Best 411: Austin 311

And by "411," we mean the deets, the score, a clue, the data, the dirt on everything you need to know or report in our fine metropolis. Austin's 311 harkens back to a time when customer service wasn't just a long wait on hold and a byzantine odyssey through extensions and transfers that ultimately end up in dead ends with you throwing your phone across the room. Every time we've used this 24-hour service, service has been key. If they don't know it, they look it up. If they can't find it, they ask a supervisor. Whether we're reporting a pothole or a messed-up traffic light late at night, calling to request a change to the size of our city-sanctioned garbage cart, or registering a "feral hog complaint," our city's encyclopedic ambassadors of infrastructural info have the answers. With a smile. We can hear it.

Austin 311
1520 Rutherford Lane, 512/974-2000
www.cityofaustin.org/311

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